Selling or Letting?
Kings believe that many estate agent’s fees have not been structured in fair way for landlords and sellers. Charging a standard percentage fee is not always a fair or cost-effective approach to the seller or landlord. We are changing this concept to offer a flexible, bespoke fee structure. Customer care and service remain our priority, and we are personally involved with each and every business undertaking, from start to finish. Our ethos is simple: save money, and receive an elite service from a team of friendly and experienced professionals who care.
Kings have established a reputation for delivering first class of customer care with a high success rate, whilst keeping costs low and fair; as you can see from the feedback we have received: http://www.kingsofsurrey.com/testimonials/
How Do We Do This?
We bring the shop window to you! Technology such as laptops, mobile phones, iPads etc. enable us to reach a worldwide audience in the comfort of the client’s home, office or even the beach! Having an office on the High Street is considered somewhat dated and impractical in these technology dominated times, and the savings we make from not having the exorbitant overheads required to run a High Street office are passed on to our clients.
Do You Worry About the Impersonal Service of Selling Your Property Online, Dealing with Individuals You’ve Never Met?
Unlike most on-line agents, we are based locally in a beautiful Queen Anne Mansion; Fetcham Park House set in stunning landscaped grounds.Here, we meet our clients personally, over a cup of tea or coffee, in a relaxed, elegant and private environment. We offer plenty of (free) parking, relieving our clients of the worry of where to park and the costs and time limits that go with it. The tedious task of traipsing around numerous Estate Agents (in all weathers), is unnecessary. Time is precious, and the advancement in modern technology has gifted us flexibility in how we spend it.
Do Lower Fees Mean Lower Quality of Service?
Absolutely not. We are passionate about achieving the best solution for our clients, and personable, professional customer care and service is our priority.
Kings have spent a long time speaking with a myriad of people to find out exactly what the public want, and what they consider to be the pros and cons of the property business as a whole. The outcome was just as we thought… clients need to place their trust with a local, knowledgeable property expert to advise and guide them through to a successful conclusion. They need to be confident that we act in their best interests at all times, provide a personal, kind and friendly service and achieve the best outcome at a much lower cost than is ordinarily charged.
Our local office, based in Fetcham Park House.
We have listened, acted and delivered!
- The perfect service for anyone that wants the best of both an online agent and traditional High Street agent
- Key values of personal service, attention to detail, high level of care and support, delivered with friendly professionalism throughout
- Our team live locally and are extremely knowledgeable of the area, services, schools and amenities etc.
- We are firm advocates for fair fees; offering a wide range of bespoke solutions tailored to individual circumstances
- No ‘fixed fee’ – we don’t pigeon hole our clients
- Passionate about achieving the best solution our clients
- Availability outside of regular office hours – each client has a mobile number for each member of the team
- Kings have established a reputation for high levels of customer care whilst keeping costs below high street agents
“Karen is the ultimate professional and one of the best people in the business. I have had the pleasure of working with Karen on the past and have always been impressed with her friendly and business like work ethic not to mention her attention to detail.”
“Deciding on your next residence can be time consuming and stressful, I am sure you can all relate! Anything or anybody who can ease that process is a godsend. Karen is one of those; her confident and friendly manner immediately puts you at ease allowing you to focus on the important stuff.”
“Karen is an exceptional estate agent, going the extra mile to ensure her clients’ complete satisfaction, and always with an infectious smile. Karen competently looks after two of our rental properties, advising on tenant suitability, documentation, rent reviews and changes in relevant legislation.”
“Karen is an extremely energetic, enthusiastic and engaging person to work with. She knows her job and her market extremely well, and handles everything with utter professionalism, to say she goes the extra mile for her clients is a considerable understatement…and dare I say, a very rare commodity in her profession!”
“My husband and I were really worried about the buying process, we had a target date and really was doubtful if we can make it or not. The whole process went really smoothly because of Karen’s help. She was really hands on and she made sure to guide and inform us what was happening. We can’t thank you enough!! regards!!”
Dorothy H-O, Carshalton
“I would also like to take this chance to say a really really big thankyou for all your help from the very beginning, you have been very kind and helpful and have made my first stay in rented accomodation a pleasurable experience.
Julie N, Addlestone
“Hi Kings team! We just wanted to say thank you so much for making our house share over the last year a really easy and straightforward time. Really appreciated the personable and approachable way that you go about things and how you are switched on to the day to day ‘stuff’ of everyday life in rentals. Never had a problem and when things did arise you were always at the end of a phone or email. Would highly recommend you.”
Steve Franks, Leatherhead
“Kings have been fantastic in finding me a tenant for my flat. The coordination and service was excellent with the premises being let with back to back occupancy. They organised the deposit, payment, references and move with the minimum of fuss and utmost professionalism. I would not hesitate to use them again. Thank you.”
Richard Ferguson, Reigate
“Hi Liz and Karen Thank you so much for your help with selling our 2 bedroom flat in Leatherhead. You were always extremely helpful and you made the whole experience a lot less stressful. We shall definitely use you when we move again! Thank you again for all your help. Jo and Ian Ingle”
Jo & Ian Ingle, Leatherhead
“I have just purchased a two bedroom, two bathroom apartment through Kings of Surrey and I am absolutely delighted with the service that I received. Both Karen and Liz were a pleasure to deal with and I found their warm, consultative approach to selling houses really refreshing. I would definitely recommend them highly to anyone who is considering using their services and given the opportunity, I will definitely be using them again one day.”
Alex Joseph, Leatherhead
“Liz, Karen and Kings have been a pleasure to deal with and very professional! I purchased a two bedroom / two bathroom flat through them in Leatherhead and although they worked for the seller (“the other side”!) they were excellent – so much so I use Kings to rent the flat out!”
Paul Mason, Leatherhead
“Liz and Karen were great in helping me buy my new flat. They were always helpful and available – they always took calls and found answers to all questions I had. They made buying flat an easy process.”
Cerian Leadbetter, Leatherhead
“I would like to say a massive thank you to Liz and Karen for the sale of my property. They were both amazing and always went that extra mile taking the stress of the sale out of my hands. I have never known an estate agent arrange viewings on a Saturday or Sunday evening to ensure all interested purchasers can view your home. I would recommend them to anyone looking to sell their home or even purchase a home through. I experience different estate agents on a daily basis with my job and believe me most of them are only interested in making money where as Liz and Karen also care for you as a seller or purchaser, you feel like a friend when dealing with them. A very friendly and professional experience highly recommended.”
Kerry Jerabek, Leatherhead
“I would like to thank Kings of Surrey for selling our house in Crawley. We had been let down by the local estate agents; promising they would sell our house easily and the level of service they would give – however, once we signed up they did very little. We gave Kings a go after having excellent reports from our daughter who rented through them. It was the best thing we could have done; they supplied good quality viewers and secured a sale for us. Their service was far superior to other agents – always answering the phone and giving a really personal and caring feeling. I would recommend Kings to anyone wishing to sell their house, and don’t waste time as I did with other agents, plus their charges were less than anyone else !!! Thanks to Karen and Liz for a great job, from Bob and Wendy Wood.”
Mr & Mrs Wood from Crawley
“We received a brilliant service from Kings of Surrey from start to finish on our property purchase. The level of service we received consistently exceeded our expectations with help, advice and assistance from the very first time we contacted the company to the day we moved into our new home. A 1st class company, we would highly recommend Kings of Surry to anyone either selling and/or buying a property.”
Dan & Nia, London
” Great bunch of people who have looked after us and delivered a great service. Made our experience a good one and happy to help. Thank you Karen & Liz for everything. “
Ben Lee Baw, Leatherhead
“We both found Kings of Surrey to be professional, reasonable, and helpful. Throughout our tenancy they were always easy to contact and never made us feel like a nuisance. We would highly recommend!”
Chris & Jack, Leatherhead
“Even though we haven’t bought or rented through kings yet, they have offered a huge amount of advice and been very supportive”
Amazing Estate Agent to do business with and would thoroughly recommend them. Very helpful and extremely professional.
Adrian Munn, Leatherhead
Estate agents generally get, and in some cases, well deserve a really bad reputation for poor service. Karen ‘breaks the stereotype’ and I must say, her attitude and determination set her up there with the best.
We presented her with a fairly complicated transaction that threw up plenty of issues, but she dealt with each one that came up with a cool, clear and professional approach. In some cases, she found herself doing other, less well experienced estate agents jobs for them as well as her own. We were kept well informed of progress and her no-nonsense approach to dealing with solicitors, other agents, mortgage advisers, lenders and anyone else I might have missed got the job done effectively and efficiently. Her tireless efforts to get us moved in a very short space of time was exemplary and both my wife and I are delighted to recommend her to anyone considering moving.
well done Karen. Richard & Jen
Richard & Jen Stone, Ewell
I’ve been amazed by the high standard of service Kings of Surrey offer. Their professionalism, integrity, honesty and willingness to go the extra mile to help is an example to be followed.
Thanks Karen for taking the stress out of moving home.
Alan Hymns, Leatherhead
Professional, friendly and reliable, nothing is too much trouble. Karen always goes the extra mile. I would definitely recommend Kings
Well maintained properties. Karen is an absolute joy, day or night she will always be willing to help/advise.
Fantastic service at a low cost, would highly recommend!
Deciding on your next residence can be time consuming and stressful, I am sure you can all relate! Anything or anybody who can ease that process is a godsend. Karen is one of those; her confident and friendly manner immediately puts you at ease allowing you to focus on the important stuff.
I have known Karen for well over eight years now and she is a joy to be around. Her thoughts are always focused on how she can help her clients in any little way she can.
I highly recommend her to anyone looking for their next property, whether to rent, buy or invest.
The most engaging, pro-active, professional agent I have ever worked with ……..nothing was too much trouble, always delivered with a huge smile! I cannot recommend Kings highly enough.
Karen is by far the best estate agent I have worked with! Highly recommend, she even advised me on which colour sofa to buy 🙂
Well maintained properties. Karen is an absolute joy, day or night she will always be willing to help/advise.
Professional, friendly and reliable, nothing is too much trouble. Karen always goes the extra mile. I would definitely recommend Kings.
Perfect service, I can’t fault it! Karen is proactive, responsive, professional. I live abroad but have total confidence leaving the rental of my property in Karen’s hands.
Kim De P. Leatherhead/France
Kings of Surrey offers professional and efficient services for any situations. I am very pleased with their services so far and am happy to have an agent who is highly professional and do their job well. Thank you again Karen.